Imigaqo nemiqathango.

1. Ukwamkelwa kwemigaqo

1.1 Isivumelwano esibophelelayo

Ngokufikelela okanye ngokusebenzisa iinkonzo zethu uqinisekisa ukuba unesakhono esisemthethweni negunya lokungena kwesi sivumelwano, kwaye uyavuma ukuthobela le Migaqo.

1.2 Utshintsho kwimigaqo

Singayihlaziya le Migaqo nangaliphi na ixesha. Apho utshintsho lubalulekileyo siya kwenza imizamo efanelekileyo yokukwazisa. Ukuqhubeka nokusebenzisa iinkonzo zethu kuthetha ukwamkela iMigaqo ehlaziyiweyo.

1.3 Isivumelwano

Ngokusebenzisana ne-Edweb Media okanye ngokwenza nayiphi na intlawulo uqinisekisa ukuba uyifundile, uyiqondile kwaye uyavumelana nale Migaqo.

2. Ukufaneleka

Iinkonzo zethu zenzelwe abantu ngabanye okanye amashishini aneminyaka eli-18 nangaphezulu, abanesakhono esisemthethweni sokungena kwizivumelwano ezibophelelayo nokuthobela imithetho esebenzayo.

3. Ushwankathelo lweenkonzo

I-Edweb Media inikezela ngoyilo lwewebhusayithi, uphawu lweshishini, ulawulo lwamajelo ezentlalo neenkonzo zedijithali ezinxulumeneyo. Indlela yethu yamaxabiso isebenza ngolu hlobo.

• Uyilo lwewebhusayithi yintlawulo ehlawulwa kanye. Uhlawula kanye uyilo nokwakhiwa kwewebhusayithi yakho.
• I-hosting sisongezo senyanga esahlukileyo nesinganyanzelekanga. Ayiqukwanga kwintlawulo yoyilo ehlawulwa kanye.
• Ulawulo lwewebhusayithi sisongezo senyanga esahlukileyo nesinganyanzelekanga. Aluqukwanga kwintlawulo yoyilo ehlawulwa kanye.
• Zombini i-hosting nolawulo ziinkonzo eziqhubekayo ezinganyanzelekanga. Ungakhetha enye, zombini okanye ungakhethi nanye.

4. Uyilo lwewebhusayithi oluhlawulwa kanye

4.1 Intlawulo nokuqalisa

Intlawulo epheleleyo yentlawulo yoyilo ekuvunyelwenwe ngayo iyafuneka xa ubhukisha, phambi kokuba kuqale nawuphi na umsebenzi. Ngokuhlawula uqinisekisa ukuzibophelela kwakho kwiprojekthi kwaye ugunyazisa i-Edweb Media ukuba iqhubeke.

Ngenxa yokuba umsebenzi uqala kwangoko emva kwentlawulo ngokwesicelo sakho, ilungelo leentsuku ezisixhenxe lokurhoxa (cooling-off) elikwicandelo 44 le-Electronic Communications and Transactions Act liyaphela xa umsebenzi sele uqalile (icandelo 42(2)(d) lalo Mthetho). Ukuba urhoxisa kungaphelanga iintsuku ezisixhenxe emva kokuhlawula kwaye umsebenzi awukaqali, sikubuyisela yonke imali kungaphelanga iintsuku ezingama-30.

Ixesha eliqikelelweyo leprojekthi liya kunikwa ekuqaleni. Amaxesha okunikezela angahluka ngokuxhomekeke kwisantya sokuphendula somthengi nokufumaneka komxholo.

4.2 Oko kuhlawulelwa yintlawulo

Intlawulo ehlawulwa kanye, ehlawulwe yonke xa ubhukisha, iquka umsebenzi ekuvunyelwenwe ngawo. Akukho ntlawulo yoyilo yongezelelweyo efunekayo kuloo msebenzi. Amaphepha, iimpawu okanye utshintsho olongezelelweyo kuphathwa phantsi kwesiqendu 4.6.

4.3 Ukunikezelwa kweefayile

Iifayile zewebhusayithi, umsebenzi woyilo nokumiselwa kuya kunikezelwa kuphela xa zonke iintlawulo ezisaseleyo zihlawulwe ngokupheleleyo. Akukho fayile iya kukhutshwa ngelixa kusekho ibhalansi engahlawulwanga.

4.4 Ubunini

Ubunini bewebhusayithi egqityiweyo budluliselwa kumthengi kuphela emva kokuba intlawulo epheleleyo yoyilo ehlawulwa kanye ifunyenwe. Kude kube lelo xesha, wonke umsebenzi uhlala uyipropati ye-Edweb Media.

4.5 Akukho mbuyekezo wemali

Zonke iintlawulo zomsebenzi ogqityiweyo azibuyiswa. Umsebenzi ogqitywe ngokomsebenzi ekuvunyelwenwe ngawo awuyi kurhoxiswa okanye ubuyiselwe imali.

4.6 Ubungakanani bomsebenzi

Intlawulo yoyilo ehlawulwa kanye iquka umsebenzi ekuvunyelwenwe ngawo. Nawaphi na amaphepha, iimpawu okanye utshintsho olongezelelweyo olungaphandle komsebenzi wokuqala kuya kunikwa ixabiso ngokwahlukileyo kwaye kufuneka kuvunywe phambi kokuba umsebenzi uqale.

4.7 Ukulibaziseka nokushiywa kweprojekthi

Ukuba umthengi akanikezeli ngomxholo ofunekayo, ulwazi okanye impendulo kangangeentsuku ezili-14 nangaphezulu, iprojekthi ingathathwa njengengasebenziyo. I-Edweb Media inelungelo lokumisa umsebenzi okwethutyana, ukucwangcisa kwakhona iprojekthi okanye ukubiza intlawulo yokuqalisa kwakhona phambi kokuqhubeka.

4.8 Uxanduva lomthengi

Uyavuma ukunikezela ngawo wonke umxholo nezinto ezifunekayo ngexesha elifanelekileyo. Uqinisekisa ukuba wonke umxholo onikezelweyo uchanekile kwaye usemthethweni, ukuba unawo amalungelo kuzo zonke izinto ozinikezelayo, nokuba unoxanduva lokuthobela imithetho esebenzayo. I-Edweb Media ayinaxanduva nangawuphi na umba ovela kumxholo onikezelwe ngumthengi.

5. I-hosting (isongezo senyanga esinganyanzelekanga)

5.1 Oko kuqukwa yi-hosting

Isongezo se-hosting siquka ukugcinwa kwewebhusayithi kwi-intanethi nedilesi ye-imeyile yobungcali. Sihlawuliswa inyanga nganye kwaye sahlukile kwintlawulo yoyilo ehlawulwa kanye.

5.2 Intlawulo nomhla wokuhlawula

Apho i-hosting ithengwa kunye noyilo lwewebhusayithi, inyanga yokuqala ye-hosting ihlawuliswa kunye nentlawulo yoyilo xa uhlawula. Ngaphandle koko, iintlawulo ze-hosting zifanele zihlawulwe ngosuku lokuqala lwenyanga nganye yekhalenda, ngaphandle kokuba kuvunyelwenwe ngenye indlela ngokubhaliweyo. Iinkonzo zinikezelwa inyanga nenyanga.

5.3 Iintlawulo ezifika emva kwexesha nokumiswa

Ukuba intlawulo ye-hosting ayifunyenwanga kungaphelanga iintsuku ezili-14 emva komhla wokuhlawula, i-Edweb Media inelungelo lokumisa okwethutyana iinkonzo ze-hosting, kuquka ukufikelela kwiwebhusayithi ne-imeyile yobungcali, ide intlawulo ifunyanwe. Siya kwenza imizamo efanelekileyo yokukwazisa phambi kokumisa iinkonzo.

Iintlawulo ezifika emva kwexesha ngokuphindaphindiweyo zingakhokelela ekumisweni kwangoko emva komhla wokuhlawula ngaphandle kwesinye isaziso.

5.4 Ukurhoxisa

I-hosting ingarhoxiswa nangaliphi na ixesha ngokusazisa ngokubhaliweyo phambi kokuqala komjikelo omtsha wokuhlawuliswa. Ukuba isaziso sokurhoxisa sifunyenwe emva kokuba umjikelo omtsha uqalile, usenoxanduva lwentlawulo yaloo nyanga, kwaye ukurhoxisa kuya kusebenza ekupheleni kwelo xesha lokuhlawuliswa. Zonke iintlawulo ze-hosting azibuyiswa.

5.5 Ulawulo lwe-domain

Apho i-domain imiselwa njengenxalenye yepakethe yakho, i-Edweb Media iyibhalisa kwiakhawunti yethu kwaye iyigcinela wena. Lo gama nje iintlawulo zakho zihlawulwe, i-domain yeyakho: siyayilawula size siyihlaziye endaweni yakho ngelixa iinkonzo ze-hosting zisasebenza. Ukuba urhoxisa i-hosting, okanye ukuba usicela ukuba siyidlulisele, sidlulisela i-domain egameni lakho xa yonke into osityala yona ihlawulwe, kwaye ukusukela ngoko unoxanduva lolawulo nokuhlaziywa kwayo.

6. Ulawulo lwewebhusayithi (isongezo senyanga esinganyanzelekanga)

6.1 Oko kuqukwa lulawulo

Isongezo solawulo lwewebhusayithi siquka ukuya kutsho kwiyure enye yomsebenzi wenyanga, oquka uhlaziyo lwewebhusayithi, uhlaziyo lwee-plugin, uhlaziyo lwe-theme, uhlaziyo olusisiseko lomxholo nolondolozo ngokubanzi lwewebhusayithi. Sihlawuliswa inyanga nganye kwaye sahlukile kwintlawulo yoyilo ehlawulwa kanye.

Ulawulo lwewebhusayithi luquka ukuya kutsho kwiyure enye ngenyanga kuphela. Nawuphi na umsebenzi ongaphaya kweyure yenyanga equkiweyo kufuneka unikwe ixabiso ngokwahlukileyo okanye uhlawuliswe njengomsebenzi owongezelelweyo phambi kokuba uqale.

6.2 Intlawulo nomhla wokuhlawula

Iintlawulo zolawulo zifanele zihlawulwe ngosuku lokuqala lwenyanga nganye yekhalenda, ngaphandle kokuba kuvunyelwenwe ngenye indlela ngokubhaliweyo.

6.3 Iintlawulo ezifika emva kwexesha nokumiswa

Ukuba intlawulo yolawulo ayifunyenwanga kungaphelanga iintsuku ezili-14 emva komhla wokuhlawula, i-Edweb Media inelungelo lokumisa okwethutyana iinkonzo zolawulo ide intlawulo ifunyanwe.

6.4 Ukurhoxisa

Ulawulo lungarhoxiswa nangaliphi na ixesha ngokusazisa ngokubhaliweyo phambi kokuqala komjikelo omtsha wokuhlawuliswa. Zonke iintlawulo zolawulo azibuyiswa.

6.5 Ubungakanani bolawulo

Iipakethe zolawulo ziquka imisebenzi eqhelekileyo yenyanga ngaphakathi kweyure eyabelweyo. Umsebenzi ongaphaya kwalo mda uya kunikwa ixabiso ngokwahlukileyo kwaye kufuneka uvunywe phambi kokuba uqale.

6a. Uyilo lwewebhusayithi yorhwebo lwe-intanethi (e-commerce)

Ixabiso lepakethe ye-e-commerce elihlawulwa kanye liquka ukwakhiwa kwewebhusayithi kuphela. Aliquki ulawulo lwevenkile oluqhubekayo lwenyanga, uhlaziyo lweemveliso, inkxaso yokuthengisa, utshintsho lomxholo okanye utshintsho oluqhelekileyo lwewebhusayithi. Ezi zifumaneka njengesongezo solawulo lwenyanga esahlukileyo.

6b. Amaxabiso eewebhusayithi zoluhlu

Amaxabiso eewebhusayithi zoluhlu aboniswe kwiphepha lethu leepakethe sisikhokelo. Ixabiso lokugqibela lingahluka ngokuxhomekeke kwinani lezinto ezidwelisiweyo, iimpawu ezifunekayo, izihluzi, ukusebenza kokubhukisha, ii-akhawunti zabasebenzisi, ukudityaniswa neenkqubo zamaqela angaphandle nazo naziphi na iimfuno ezikhethekileyo zeprojekthi yakho. Ixabiso eligqityiweyo liya kunikwa phambi kokuba umsebenzi uqale.

6c. Iintlawulo ze-intanethi neentengiselwano zamakhadi

6c.1 Umboneleli weentlawulo

Iintlawulo ze-intanethi eziya kwi-Edweb Media zisetyenzwa nge-Payfast (Pty) Ltd, isango lokuhlawula laseMzantsi Afrika elibhalisiweyo (payment gateway). Xa uhlawula kwi-intanethi uthunyelwa kwiphepha lokuhlawula elikhuselekileyo le-Payfast ukuze ugqibezele intengiselwano. Ngolwazi olungakumbi nge-Payfast, tyelela payfast.io.

6c.2 Iindlela zokuhlawula ezamkelekileyo

Samkela amakhadi e-Visa ne-Mastercard ekhredithi nawetshekhi (debit), kunye ne-Instant EFT, nge-Payfast.

6c.3 Ukhuseleko lwekhadi

Iinkcukacha zekhadi zifakwa kwiphepha lokuhlawula elikhuselekileyo nelifihliweyo (encrypted) le-Payfast kwaye ziphathwa yi-Payfast, umboneleli ngeenkonzo zokuhlawula othobela i-PCI DSS. Iinkcukacha zakho njengomthengi zigcinwa yi-Edweb Media ngokwahlukileyo kwiinkcukacha zekhadi lakho, ozifaka ngokwakho kwiwebhusayithi ekhuselekileyo ye-Payfast. I-Edweb Media ayiziboni, ayiziphathi kwaye ayizigcini iinkcukacha ezipheleleyo zekhadi lakho nangaliphi na ixesha.

6c.4 Ilizwe lomthengisi (merchant outlet country) nemali

Ilizwe lomthengisi ngexesha lokubonisa umnini-khadi iindlela zokuhlawula nguMzantsi Afrika. Onke amaxabiso aboniswa kwaye ahlawuliswa ngeRandi yaseMzantsi Afrika (ZAR).

6c.5 Iintlawulo eziphindaphindayo (umrhumo)

I-hosting yenyanga nolawulo lwewebhusayithi zihlawuliswa njengemirhumo ephindaphindayo nge-Payfast. Ngokumisela isicwangciso senyanga ugunyazisa i-Edweb Media, nge-Payfast, ukuba itsale ngokuzenzekelayo isixa-mali ekuvunyelwenwe ngaso ekhadini olikhethileyo inyanga nganye ude urhoxise. Apho isicwangciso siquka intlawulo yoyilo lwewebhusayithi ehlawulwa kanye, inyanga yakho yokuqala ye-hosting okanye yolawulo ihlawuliswa kunye nentlawulo yoyilo ngomhla ohlawula ngawo, kuba i-domain ne-hosting yakho zimiselwa kuloo nyanga. Isixa-mali senyanga esiphindaphindayo siqala emva kwenyanga enye kwaye siyaqhubeka ude urhoxise. Isixa-mali esiphindaphindayo nomhla wokuhlawuliswa ziboniswa kuwe phambi kokuba uqinisekise.

6c.6 Ukurhoxisa umrhumo

Ungarhoxisa umrhumo wenyanga nangaliphi na ixesha ngokusazisa ngokubhaliweyo ku-info@edwebmedia.com phambi komhla wakho olandelayo wokuhlawuliswa. Ukurhoxisa kumisa konke ukutsalwa kwemali okuzayo. Izixa-mali esele zihlawulisiwe kumaxesha okuhlawuliswa angoku okanye adlulileyo azibuyiswa.

6c.7 Iintlawulo ezingaphumelelanga okanye ezaliweyo

Ukuba intlawulo ephindaphindayo ayiphumelelanga okanye yaliwe, singazama kwakhona ukuhlawulisa kwaye singamisa okwethutyana inkonzo ehambelanayo ide intlawulo ifunyanwe, ngokuhambelana nemigaqo yokungahlawuli ekwesi sivumelwano.

6c.8 Ukubuyiswa kwemali

Iintlawulo zoyilo lwewebhusayithi neentlawulo zenyanga ze-hosting nezolawulo azibuyiswa, njengoko kuchaziwe kwezinye iindawo kule Migaqo. Apho ukubuyiswa kwemali kuvunywe yi-Edweb Media ngokubhaliweyo kwiimeko ezikhethekileyo, kuya kwenziwa nge-Payfast kwindlela yokuhlawula eyasetyenziswa ekuqaleni.

7. Ukungahlawuli nolawulo lweenkonzo

Xa kukho ukungahlawulwa kwayo nayiphi na intlawulo esaseleyo, i-Edweb Media inelungelo lokumisa okwethutyana okanye ukunciphisa iinkonzo, kuquka ukukhupha iwebhusayithi kwi-intanethi, ukuvala i-hosting, ukumisa ukufikelela kwi-imeyile nokunciphisa ukufikelela kolawulo kwiinkqubo.

Iinkonzo ziya kubuyiselwa kuphela xa zonke iibhalansi ezisaseleyo zihlawulwe ngokupheleleyo.

Iifayile zewebhusayithi, umsebenzi woyilo nokumiselwa akuyi kunikezelwa ngelixa kusekho ibhalansi engahlawulwanga, nokuba ingaluphi na uhlobo lwentlawulo etyalwayo.

8. Indlela yokuziphatha komsebenzisi

Uyavuma ukungazisebenzisi iinkonzo zethu kwiinjongo ezingekho mthethweni okanye ukwenza imisebenzi enokwenzakalisa iinkonzo zethu okanye igama lethu elihle.

9. Ipropati yengqondo (intellectual property)

Zonke izinto ezenziwe yi-Edweb Media zihlala ziyipropati yethu de kufunyanwe intlawulo epheleleyo. Awunakuphinda wenze okanye usebenzise kwakhona nawuphi na umsebenzi ngaphandle kwemvume de ubunini budluliselwe. I-Edweb Media inelungelo lokubonisa umsebenzi ogqityiweyo kwiphothifoliyo yayo nakwizinto zentengiso ngaphandle kokuba kuvunyelwenwe ngenye indlela ngokubhaliweyo.

10. Idatha neekopi zokhuseleko

Nangona kunokwenziwa imizamo efanelekileyo yokugcina iikopi zokhuseleko, i-Edweb Media ayiqinisekisi ukufumaneka okanye ukubuyiswa kwayo nayiphi na idatha. Umthengi unoxanduva lokugcina iikopi zakhe zokhuseleko.

10.1 Iinkcukacha zobuqu esisebenza ngazo egameni lakho

Apho i-Edweb Media igcina kwi-intanethi okanye ilawula iwebhusayithi yakho, iifomu, incoko, ivenkile okanye i-imeyile, sisebenza ngeenkcukacha zobuqu zabathengi bakho egameni lakho, njenge-operator yakho (umqhubi weenkcukacha) phantsi kwe-Protection of Personal Information Act (POPIA). Sisebenza ngazo kuphela ukuze sinikezele ngeenkonzo ozicelileyo, sizigcine ziyimfihlo, sizikhusele ngamanyathelo afanelekileyo okhuseleko obuchwepheshe nawombutho, kwaye sikwazise kwangoko ukuba sinesizathu sokukholelwa ukuba zifikelelwe okanye zifunyenwe ngumntu ongagunyaziswanga. Ukwenza oku sisebenzisa ababoneleli ngeenkonzo abachazwe kwicandelo 6 lomgaqo-nkqubo wethu wabucala. Uhlala uyi-responsible party (iqela elinoxanduva) yeenkcukacha zabathengi bakho nomgaqo-nkqubo wakho wabucala.

11. Izikhanyelo zoxanduva

11.1 Inkonzo inikezelwa njengoko injalo

Zonke iinkonzo zinikezelwa njengoko zinjalo ngaphandle kweziqinisekiso zalo naluphi na uhlobo.

11.2 Akukho ziqinisekiso

Asiqinisekisi inkonzo engaphazamiseki okanye engenazimpazamo.

11.3 Akukho ziqinisekiso zeziphumo

Asiqinisekisi amanqanaba kukhangelo, inani labatyeleli, abathengi abanokubakho okanye ukuthengisa.

11.4 Iinkonzo zamaqela angaphandle

Asinaxanduva lwemiba ebangelwa ngababoneleli bamaqela angaphandle, kuquka iziseko ze-hosting, ii-plugin okanye ukudityaniswa neenkqubo ezingaphandle.

11.5 Ilungelo lokwala inkonzo

I-Edweb Media inelungelo lokwala okanye ukuphelisa iinkonzo ukuba imisebenzi yomthengi ayikho mthethweni, ayinasimilo okanye iyalonakalisa ishishini lethu.

12. Umda woxanduva

Ukuya kuthi ga kumda opheleleyo ovunyelwe ngumthetho, i-Edweb Media ayinaxanduva lomonakalo ongathanga ngqo okanye olandelayo, kuquka ilahleko yenzuzo, yedatha okanye yamathuba eshishini.

13. Ukuhlawulela ilahleko (indemnification)

Uyavuma ukuyihlawulela i-Edweb Media nokuyikhusela kuyo nayiphi na imibango evela ekusebenziseni kwakho iinkonzo zethu okanye ekwaphuleni kwakho le Migaqo.

14. Umthetho olawulayo nelizwe lokuhlala

Le Migaqo ilawulwa yimithetho yeRiphabhliki yoMzantsi Afrika, kwaye iinkundla zeNtshona Koloni zinegunya. I-Edweb Media ikhetha uMzantsi Afrika njengelizwe layo lokuhlala ngeenjongo zale Migaqo. I-Edweb Media (Pty) Ltd yinkampani ezinze eKapa, eNtshona Koloni, eMzantsi Afrika.

15. Ukupheliswa

Singaziphelisa iinkonzo kwangoko ukuba le Migaqo yaphuliwe okanye ukuba ukupheliswa kuyafuneka ukukhusela ishishini lethu.

16. Ngokubanzi

Ukuba nayiphi na inxalenye yale Migaqo ifunyaniswa ingenakunyanzeliswa, amacandelo aseleyo ahlala esebenza. Le Migaqo imele isivumelwano esipheleleyo phakathi kwakho ne-Edweb Media. Akukho nto kule Migaqo inciphisa naliphi na ilungelo onalo phantsi kwe-Consumer Protection Act 68 of 2008 okanye kwe-Electronic Communications and Transactions Act 25 of 2002 elingavunyelwanga ngumthetho ukuba lisuswe.

17. Iinkcukacha zenkampani noqhagamshelwano

I-Edweb Media (Pty) Ltd yinkampani yabucala ebhaliswe eMzantsi Afrika kwi-Companies and Intellectual Property Commission (CIPC), inombolo yobhaliso 2025/928202/07. Umlawuli: Edgar Eugen Ramsauer.

Idilesi ebonakalayo, ekwayidilesi yethu yokunikezelwa kwamaxwebhu asemthethweni: 71 6th Avenue, Boston, Bellville, Cape Town, 7530, South Africa.

I-imeyile: info@edwebmedia.com. Ifowuni: 084 620 4583. Iwebhusayithi: edwebmedia.com.